The estimated time of arrival is dynamically calculated from your iPhones GPS or manually determined.
To help the valet centre, the app uses photo identification. Also when you request the preparation of your items, a photo, details and owners name will appear in the centre. As the management of the account is yours, it is easy to add a delegate person to make preparation requests.
You press the HopHop button when you want to request the preparation of your equipment. The centre receives the message only at the time interval necessary to prepare your equipment. For example, if the centre determines that the preparation time is ten minutes, the HopHop system will manage to ensure that your request does not appear until ten minutes after your arrival at the centre.
HopHop thus synchronizes the preparation of your equipment with your arrival at the centre.
Please feel free to consult the applications Help menu to see how-to procedures.